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New Ambassador Hotel Harare, Harare

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From57US$ /night
Check-in
26Nov2024Select date
Check-out
27Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

88 Kwame Nkrumah Ave, Harare, Zimbabwe, 872

The New Ambassador Hotel is situated in the Central Business District of Harare, known as the 'Sunshine City.' This 2-star hotel is within walking distance of key financial and government institutions, as well as cultural sites like the National Museum and Art Gallery. Its prime location enhances its significance for both business and leisure travelers. The hotel offers an array of amenities designed for comfort and convenience amidst a bustling urban environment.

Location

Conveniently located 10 miles from Harare International Airport, guests can utilize the free shuttle service provided by the hotel. Within a short walk, guests can reach African Unity Square and the National Art Gallery, as well as nearby shops, cinemas, and restaurants. Free private parking is available nearby, making it easier for guests traveling by car.

Rooms

The hotel features 72 individually furnished rooms, providing options including singles, doubles, twins, triples, and suites. Each room is equipped with essential amenities, such as free WiFi, air conditioning, a mini-bar, and a flat-screen satellite TV. Private bathrooms come with deep soaking tubs and complimentary toiletries, ensuring a comfortable stay. Additionally, some rooms offer views of the city and a balcony for guests to enjoy.

Eat & Drink

Dining at the New Ambassador Hotel includes a variety of options at the on-site Bird & Bottle Restaurant, which serves both buffet and à la carte meals throughout the day. The hotel's cocktail bar offers refreshing beverages and light snacks, while the exclusive Quill Club provides a more private setting with a pool table and darts. Breakfast hours cater to both midweek and weekend guests, ensuring a good start to the day.

Leisure & Business

The hotel caters to business needs with three meeting rooms that can accommodate up to 120 delegates, complete with audio-visual equipment and Wi-Fi connectivity. For relaxation, guests can take part in the hotel’s entertainment programs or explore nearby attractions. Additional facilities include a business center, laundry services, room service, and a 24-hour front desk to assist with inquiries.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
25 m² 
Bed options:
1 Double bed
City view
Shower
Heating
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Standard Twin Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
City view
Shower
Heating
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King Room
Max:
2 persons
Bed options:
1 Double bed
Shower
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Getting around

A list of all available modes of transport

City Center
Harare3000 ft
Airports
Robert Gabriel Mugabe International (HRE) 8.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Canoeing
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Playpen
  • Children's buffet

Spa & Leisure

  • Live entertainment
  • Night club
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

88 Kwame Nkrumah Ave, Harare, Zimbabwe, 872
Map view
88 Kwame Nkrumah Ave, Harare, Zimbabwe, 872
Nearby
Church
Cathedral of the Sacred Heart
1400 ft
Restaurants
Pizza Inn
4800 ft
Union Avenue
Book Cafe
1500 ft
Fife Ave. Fife Ave
Nando's Avondale
4000 ft
King George Road Avondale

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Clean and modern rooms
Convenient CBD location
Small work space
Noisy service
6.8/10
Nice
Rooms
6.7
Location
8.6
Service
7.7
Dining
5.1
Guest reviews
6.8/10
based on 15 review
6.8
6.8/10based on 473 review
Spencer
United States of America, August  2024
7.2/10

I had a pleasant stay at this hotel with its clean, spacious rooms and friendly staff. The location is quite convenient for exploring the city. However, the dining experience could use some improvement, especially regarding breakfast options. Some disturbances from housekeeping could be annoying at times, but overall, it was a decent value for money.

Rooms
8.0
The rooms were smart, tidy, and spacious. I loved the setup, though a broader desk for working would have been helpful.
Service
7.0
The staff was very friendly and supportive, but there were times when noise from the cleaners was a bit disruptive.
Location
9.0
The location is central, making it easy to get around the city, which I appreciated.
Dining
5.0
I found the breakfast offerings limited and not quite up to par; a buffet option would be a great addition.
Facilities
7.0
The hotel's facilities are decent overall, but some improvements could be made.
Phil
United States of America, August  2024
7.0/10

The hotel has a great central location, making it easy to access various attractions, particularly the National Museum. The rooms are clean but a bit dated and could use some modernization. The staff were generally friendly and helpful, contributing positively to the overall experience. However, the dining options fell short of expectations, and the overall service could use a little refinement.

Rooms
7.0
The rooms were sparkling clean, with clean towels, linen, and bathrooms, but they looked old and could benefit from modernization. The desk space for working was somewhat limited.
Service
8.0
The service was generally good, with fantastic and friendly staff. However, some training could enhance the interaction, particularly with the kitchen staff.
Location
9.0
The hotel is conveniently located within the CBD, making it ideal for business travelers and close to downtown and key attractions like the National Museum.
Dining
5.0
Dining was a bit disappointing, as the food quality didn't quite meet expectations, although breakfast was prepared on time.
Facilities
6.0
Facilities were decent, but there is room for improvement in modernizing the space.
Clarence
United States of America, August  2024
7.8/10

My stay at the hotel was overall quite pleasant. The rooms were clean and modern, providing a comfortable atmosphere. The staff was friendly and helpful, adding to the positive experience. However, the location, while decent, had some issues with accessibility and finding change. Overall, it’s good value for money, but there’s room for improvement in certain areas.

Rooms
8.0
The rooms were very clean and neat, decorated in a modern style. I liked that my room had a separate living area with a small refrigerator and chairs, which was nice for relaxing.
Service
9.0
The staff was highly professional, kind, and very helpful throughout my stay. They made sure I had everything I needed, which definitely enhanced my experience.
Location
7.0
The hotel is in a decent location, particularly good if you want to be near the National Museum. It’s within easy reach of Harare's CBD, but I found it a bit challenging to get change or the right denominations in certain places.
Dining
8.0
I found the food to be very good, tasty, and filling, which I appreciated.
Facilities
7.0
While the amenities were adequate, I felt they could improve on some aspects for a more luxurious experience.
Alexander
United States of America, August  2024
6.4/10

The hotel had a few ups and downs during my stay. On the plus side, the location was fantastic, right in the heart of the city and very convenient for my needs. The staff was exceptionally friendly, which made a difference. However, the rooms were a bit of a letdown as they were small and had a noticeable smell from the old carpets. While I did find the bed comfortable, the overall room experience left something to be desired.

Rooms
5.0
The rooms were ok with a comfortable bed, but they were quite small and had a damp smell from the old carpets.
Service
7.0
The service was friendly and welcoming, but there were moments where the staff could benefit from more training, especially in the kitchen.
Location
9.0
The hotel is in a great, centralized location, making it easy to visit nearby attractions.
Dining
5.0
Dining options were somewhat limited, and I wasn't able to serve myself, which was a bit frustrating.
Facilities
6.0
Overall, the facilities met basic needs, but there wasn’t much beyond that.
Chris
United States of America, July  2024
7.0/10

My stay at the hotel had its ups and downs. The location was really convenient for getting around the city, and the staff were incredibly friendly. However, the rooms had a stale smell and showed signs of wear, which was a bit disappointing. On the dining front, the options were limited and priced a bit high, making it less enjoyable overall.

Rooms
6.0
The rooms had a stale smell and showed significant wear and tear, which could be improved for a better experience.
Service
9.0
The service was world-class, and the staff was extremely good at making me feel welcome.
Location
8.0
The hotel is in a convenient location for city center business, making it easy to reach various spots within the city.
Dining
5.0
Dining options were limited, and I found the prices to be implausibly high, especially considering the lack of decent nearby places for breakfast or lunch.
Facilities
7.0
The facilities seemed adequate, but they could use some updates to enhance the overall experience.
Christian
United States of America, July  2024
7.6/10

I had a mixed experience during my stay. The hotel is conveniently located in the CBD, making it easy to get around the city. The rooms were modern, clean, and neat, but I found them a bit small and lacking in work space. The service was generally helpful, but there were moments of noise that disrupted my peace. Overall, it's a decent option if you're looking for a place to stay in the city, but some improvements could enhance the experience.

Rooms
7.0
The rooms were clean and modern, but a bit small and sometimes too smelly.
Service
7.0
The staff were helpful, but the noise during cleaning was a bit disruptive.
Location
9.0
The location was convenient for accessing the city center and nearby businesses.
Dining
Facilities
Clean and modern rooms
Small work space
Roy
United States of America, July  2024
6.4/10

I recently stayed at this hotel, and while it had some great perks like friendly staff and a good location, there were definitely some areas that need improvement. The rooms were comfortable but had a stale smell, and the dining options were quite underwhelming. Overall, it was a decent stay, but not without its flaws.

Rooms
6.0
The rooms were comfortable, but they had a stale smell and lacked a shower facility, just a bathtub.
Service
7.0
The staff was lovely and welcoming upon arrival, though I felt some improvements in food service and staff training could enhance the experience.
Location
9.0
The hotel is conveniently located within walking distance to the city center, which makes it a great spot for business.
Dining
5.0
The dining options were not impressive and seemed overpriced, with a lack of decent places for breakfast or lunch nearby.
Facilities
6.0
Facilities were basic but adequate, though a bit more attention could be given to maintaining freshness.
Don
United States of America, July  2024
7.0/10

I had a pleasant stay at the hotel with some really great aspects, like the clean and spacious rooms and the very friendly staff. The location is also quite convenient for exploring nearby attractions. However, the dining could use some improvement, as it wasn't as good as I had hoped. Overall, it felt like good value for money, but certainly had room for improvement as well.

Rooms
8.0
The rooms were sparkling clean with a nice living room, bedroom, and bathroom setup, but the doors showed some wear and tear.
Service
7.0
The staff were fantastic and always greeted us with a smile, although it seemed some cooks needed a bit more training in customer service.
Location
9.0
The hotel is centrally located and made it easy to reach all the attractions, like the National Museum.
Dining
5.0
The dining experience left something to be desired, as the food was not good despite being prepared on time.
Facilities
6.0
The amenities overall were decent, but not luxurious by any means.
Alfred
United States of America, June  2024
5.4/10

My stay at the hotel was a bit of a mixed bag. The location is great, making it easy to get to everywhere I wanted to go, but the room left a lot to be desired – it felt cramped and had a lingering damp smell. The service was friendly, which made a difference, but the noise from the cleaning staff kept me from fully relaxing. Overall, while the price felt fair for the area, I wouldn't say it was ideal.

Rooms
5.0
The room was very small and had a musty smell from old carpets. I only had a bathtub with no shower facilities, which was not comfortable.
Service
7.0
The staff was generally nice and helpful, but there were times when they were quite loud while cleaning other rooms.
Location
9.0
The hotel's location is a real plus; it's right in town and makes it easy to reach all the attractions.
Dining
5.0
I wasn't allowed self-service, and the food was very poorly cooked. This disappointed me, especially as a working professional who relies on good meals.
Facilities
5.0
The facilities were basic. I felt like I was in more of a boarding school mess hall rather than a hotel.
Gregory
United States of America, June  2024
7.0/10

I had a pretty mixed experience at this hotel. On the plus side, the location is great for business and the staff really knows how to deliver excellent service, making me feel welcomed. However, the rooms, while neat, did not meet my expectations in terms of work-friendly amenities, and the dining options were quite limited nearby. Overall, it was decent, but there’s room for improvement.

Rooms
7.0
The rooms were clean and neat but they fell short in terms of having adequate workspace. I appreciated the separate living room with a small fridge, which was handy.
Service
9.0
The service was outstanding, with staff who genuinely seemed to care about customer experience. They were always helpful and greeted me with a smile, which brightened my day.
Location
8.0
The location is very convenient for business activities, right in the heart of the CBD, and within walking distance to many key spots.
Dining
5.0
Dining options were pretty limited, especially for breakfast, which I found disappointing as I was looking for more variety.
Facilities
6.0
The hotel had decent facilities, but nothing really stood out as exceptional. It was functional, but could benefit from more amenities.
Derek
United States of America, June  2024
7.0/10

The hotel is situated in a decent location, especially if you're looking to be near the National Museum. The rooms are comfortable with a cozy living area. The service is friendly and helpful, which made my stay more enjoyable. However, breakfast options nearby were limited and the dining facilities could use some improvement. Overall, it's a good place, but not without its drawbacks.

Rooms
8.0
The rooms were comfortable and included a separate living room with a small refrigerator and chairs, making it a nice space to relax.
Service
9.0
The staff always ensured my stay was pleasant and memorable, greeting me with a friendly 'Have a refreshing day Sir' upon arrival.
Location
7.0
The hotel's location is quite decent, especially if you want to be near the city center and the National Museum, although it might require some patience with payments.
Dining
5.0
I found the dining options a bit lacking; there weren't many decent places for breakfast or lunch nearby, which was somewhat frustrating.
Facilities
6.0
While the facilities were generally okay, they could use some enhancement, especially regarding dining options.
Joe
United States of America, June  2024
7.4/10

The hotel is conveniently located in the city center, making it easy to access everything I needed. I found the staff to be incredibly friendly and supportive, which made my stay more enjoyable. However, the rooms were a bit dated and could really use some modernization, especially the curtains and the overall furnishings. Dining options were limited and a bit pricey, which was disappointing given the lack of nearby places to eat.

Rooms
6.0
The rooms were smart and neat, but they showed signs of wear and tear. The furnishings felt quite old, and some rooms lack adequate workspaces for writing or using a laptop.
Service
9.0
The service was excellent, with staff members who were not just friendly but also well-trained in hospitality. I really appreciated the thoughtful touches like the welcome drink.
Location
10.0
The hotel's location is great, right in the city center, which made getting around really easy. I felt secure with the helpful security personnel and receptionists.
Dining
5.0
Dining was less than ideal, with a limited menu and high prices. I also struggled to find decent breakfast options nearby.
Facilities
7.0
Facilities were decent overall, but nothing stood out as exceptional. The cleanliness of the shared areas was commendable.
Eric
United States of America, June  2024
7.2/10

I had a good experience at the hotel with its clean and spacious rooms, and the location in the CBD was very convenient. The staff was friendly and helpful, but I did encounter some noise from the cleaning staff during my stay. The dining options, especially breakfast, were a bit limited, which was disappointing. Overall, it was decent value for money given the comfort and service, but there’s room for improvement in a few areas.

Rooms
8.0
The rooms were very clean and spacious, decorated in a modern style, though I wish they had broader desks for working.
Service
7.0
The staff were very kind and helpful, but there were moments when the cleaning crew was a bit loud outside my room.
Location
9.0
The location is great as it's within easy reach of Harare's CBD, making it convenient for business.
Dining
5.0
The dining experience was not the best; the breakfast had limited options and wasn’t a buffet, which was quite disappointing.
Facilities
7.0
The amenities available at the hotel were adequate, but nothing stood out as exceptional.
Louis
United States of America, April  2024
5.6/10

The hotel has a great location right in the center of town, making it accessible to nearby places. The rooms, although smart and neat, were a bit cramped and had an unpleasant smell from the old carpets. The service could be more cheerful and engaging, as I noticed a tense atmosphere at times. Overall, it offers decent value for money, but there are definitely areas that could use improvement.

Rooms
5.0
The rooms had a separate living area with a small refrigerator and chairs, but the overall space felt quite small and was uncomfortable due to damp carpets. The absence of shower facilities was also a downside.
Service
6.0
Service was generally attentive but lacked warmth, with most interactions feeling a bit tense. I appreciated the welcome, but I had to ask for water several times before receiving it.
Location
8.0
The hotel is conveniently located right in town, making it easy to get around. However, the atmosphere reminded me of a boarding school cafeteria.
Dining
5.0
The dining options were quite limited, and the prices felt too high for what was offered. The ambiance could use improvement as well.
Facilities
5.0
Facilities were average, lacking the amenities one might expect from a higher-end hotel. There wasn't much to enjoy at the premises.
Joseph
United States of America, April  2024
7.6/10

The hotel offers a great location, especially if you want to explore the National Museum and be close to the city center. The rooms were generally neat, though lacked adequate working space at times. The staff were friendly and helpful, contributing to a welcoming atmosphere. However, some noise disturbances from outside and a missing air conditioning unit made for a less than perfect stay.

Rooms
7.0
The rooms were clean and tidy, but I found the lack of broad desks for work a bit frustrating. The towels and linens, on the other hand, were incredible.
Service
8.0
The service staff was very helpful and friendly. However, I often had to endure some loud noises from the cleaning activities nearby, which was distracting.
Location
9.0
I loved the location as it was right in town, making it accessible to nearby places. It's definitely convenient for both tourists and business travelers.
Dining
8.0
I enjoyed the meals; they were tasty and filling. However, the noise from the disco next door during dinner was a downside.
Facilities
6.0
While the overall facilities were decent, I did feel that some amenities were lacking, especially since air conditioning was not available.
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Rooms and Guests2 Guest, 1 Room